F.A.Q.
Do you move furniture?
We gladly move small furniture (under 50 pounds)!
Is there a minimum charge for your carpet cleaning service?
How soon can I use my Carpets or Rugs after they have been cleaned?
With our low moisture option, your carpets should be dry within 1 to 2 hours. Hot steam takes 4 to 6 hours to dry.
Do all the stains come out after your carpet cleaning?
Stains can never be removed. Spots on the other hand can! The removal of spots depends on the fibers and fabrics of the material being cleaned, and the spot itself. Marks left by pets are often permanent stains, since they cause permanent dye removal from fibers and may damage wool, silk or other fabrics. Unfortunately, nothing can help with a stain that removes the dye from your carpet. Carpet cleaning can help to remove the spots, but no method can re-color a carpet that was dyed or where dye was removed from the acidic nature of pet urine and other substances.
Does Scotchgard™ really work?
Scotchgard™ works very well in reducing the chances of spills turning into permanent stains. It is very important to realize that, even on a carpet with Scotchgard™ Protector, swift action is necessary to remove stains. When a spill occurs, use absorbent toweling or paper towels to blot the affected area and do not use any chemicals or cleaners on the stain. Be patient in blotting the spill and you can usually remove all of it. If a residue still exists, call us anytime! We also now offer Green Certified carpet protection!
